Left Handed
EV-VM2LSB
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Evoluent VerticalMouse Support
World's first handshake grip mouse series since 2002
Common Issues and Solutions
| Unable to pick up VerticalMouse |
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• Hold the VerticalMouse with your fingertips.
• Rest the edge of your hand on the mousing surface.
• Relax your hand.
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• A wrist support may be used to lift the
hand and enable the fingers to reach more forward on the
buttons. |
| Unable to pick up VerticalMouse |
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• Tilt it slightly to the side to disable
tracking. |
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• Slide it without moving the pointer. |
Pointer difficult to control
1. Go to Control Panel, Mouse, reduce the pointer speed one notch at
a time and click Apply after every adjustment, until the desired
pointer control is achieved.
2. Check the box for Enhance Pointer Precision.
Pointer moving by itself
A reflective surface may cause pointer drift. Put the VerticalMouse
on a non reflective mouse pad, such as a fabric pad.
Zooming with scroll wheel
Earlier drivers require Ctrl for zooming with the scroll wheel.
The
current driver does not need Ctrl.
Panning in CAD programs (middle click)
CAD programs typically use a middle click for panning.
1. When the Evoluent driver is not installed, the wheel button is
the middle button.
Press the wheel to perform a middle click.
2. When the Evoluent driver is installed, select the "Wheel/Middle
Click" function for any button to make it work as a middle click.
Do
not select Auto Pan or Zoom.
3. In AutoCAD, the wheel/middle button is configurable at the
command prompt.
Type mbuttonpan and set to 1 to enable panning. If
set to 0, a pop up menu appears when pressing the wheel button.
Customizing Pro E for panning with middle click
In the current Evoluent driver, Customizing Programming for
Different Applications, look for xtop.exe in the Pro E folder in
Program Files.
In Pro E Wildfire 2.0, this is the default path:
C:\Program Files\proeWildfire 2.0\i486_nt\obj\xtop.exe
Disabling button
Any button can be disabled by selecting the None function at the top
of the pull down menu.
Top button working as right click in left hand model
Right click the mouse icon on the taskbar, click Close to shut down
the driver.
Go to Control Panel, Mouse, uncheck the box for Switch primary and
secondary buttons.
Go to Start, All Programs, VerticalMouse Manager, and click
VerticalMouse Manager to restart the driver.
The current driver
automatically sets the top button to left click during installation.
Pointer jumping to screen edge
The mouse is probably on a reflective surface. Put it on a
completely non-reflective surface, such as a cotton mouse pad.
Pointer disappears temporarily
Install the driver update.
Slow system startup, CPU usage at 99%
Install the driver update.
Pointer sluggish or moving randomly in response to mouse movement
The mouse is probably on a reflective surface.
Put it on a
completely non-reflective surface, such as a cotton mouse pad. If
the mouse tracks properly on white printer paper, it is working
properly.
The mousing surface must be completely flat for proper
tracking.
Acceleration/precision/pointer speed/pointer control
When the driver is not installed, go to Control Panel, Mouse,
Pointer Options, and check the box for Enhance Pointer Precision
(Windows XP). The current driver includes built-in control of
pointer precision/acceleration.
Using right and left VerticalMouses at the same time
Both mouses must be in USB ports.
1. Connect the first VerticalMouse to a USB port.
2. Install the driver update.
3. Connect the second VerticalMouse to another USB port.
4. Install the driver update again. When the installation wizard
asks if you wish to install again, click Yes.
Left handed pointers
Go to the shareware site
www.tucows.com and search for left handed cursors.
Some buttons do not work
Install the driver update.
The VerticalMouse must not be moved to
another port after installing the driver, otherwise the driver will
not load and some buttons will appear not to work.
If the
VerticalMouse must be moved to another port, uninstall the driver
and install it again after moving the mouse.
Vertical or Drag Scroll does not work in some situations
This is a limitation of Vertical or Drag Scroll. Use the scroll
wheel or scroll bar in those situations.
Computer cannot to go into stand by
Connect the mouse to a USB port.
If problem persists, go to Control
Panel, System, Hardware, Device Manager, Mice, Evoluent
VerticalMouse, Power Management, and disable "Allow this device to
bring computer out of stand by".
Mouse too big
Use a wrist rest to lift your hand and allow it to reach more
forward on the buttons. The VerticalMouse 3 is shorter for smaller
hands.
Not passing Windows testing
When warning messages about the driver not passing Windows testing
appear during installation, click Continue Anyway.
The driver works
perfectly in the vast majority of Windows systems.
For maximum
safety, cancel the installation, go to Start, All Programs,
Accessories, System Tools, System Restore, set a restore point, and
install the driver.
If any problem occurs after the installation,
the system can be restored to the point prior to the installation by
using System Restore.
Install asking for Windows CD
Some systems preinstalled with Windows store the Windows CD files on
the hard disk. A possible path is C:\i386 or D:\i386. If you are
unable to see the folder because it is a hidden folder, type in the
path.
Mouse Manager does not start even when clicked
Install the driver update. Corporate users may need to have an IT
technician install the driver by using the necessary Windows
credentials to bypass any group policy that blocks non-certified
drivers.
Install stops before finishing
Install the driver update. Corporate users may need to have an IT
technician install the driver by using the necessary windows
credentials to bypass any group policy that blocks non-certified
drivers.
Uninstall fails and driver update cannot install
There may be a failed installation which must be removed before the
driver can be installed again. It may be removed with the Windows
Installer Cleanup Utility available on the Microsoft web site.
1. Click the following link at microsoft.com and click Run to
install the utility:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
(To read about it, go to
http://support.microsoft.com/?scid=kb;en-us;290301)
2. After installation, go to Start, All Programs, and click Windows
Install Clean Up.
3. After the utility starts, select all instances of VerticalMouse
Manager. Press Ctrl and click to select multiple items. DO NOT
SELECT ANY OTHER ITEM besides VerticalMouse Manager.
4. Click Remove to delete previous installations of VerticalMouse
Manager.
5. Click Exit to close the utility.
6. Install the driver update.
If install stops before finishing, follow the instructions for the
preceding issue.
Two VerticalMouse listed in Control Panel, Add/Remove Programs
Use the solution for the previous issue.
Keyboard hotkey functions
Hotkeys are fully supported by XP. Some hotkeys may not work in
other operating systems.
Back - go backward in a web or file browser.
Fwd - go forward in a web or file browser.
Web - open the default web browser.
E-Mail - open the default email program.
My Comp - open my computer to see all the drives.
Media Player - open the default media player.
Play/Pause - play or pause the media player.
Previous Track - go back one track in the media player if there is a
previous track. Next Track - go back one track in the media player
if there is a next track.
Volume Down - reduce the sound volume.
Volume Up - increase the sound volume.
Mute - mute the sound output.
Wake - wake the computer from standby. The BIOS must be configured
for S1 suspend for this to work.
Sleep - put the computer on standby.
Power - shut down the computer.
Keyboard Wake key does not wake computer from standby
The system BIOS must be configured for S1 suspend mode for the Wake
key to work during standby.
The system fans are typically on during
S1 standby.
The wake key does not work when the BIOS is configured
for S3 standby because the keyboard is not powered.
This is normal.
The system fans are typically off during S3 standby.
Keyboard eject key for Mac
Hold down F12 to eject the CD tray. Press and quickly release F12 as
normal F12.
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