Privacy Policy for Turning Point Technology, Inc.

Originally Published: 8/5/2017. Last Updated: 8/5/2017.

This privacy policy has been compiled to better serve those who are concerned with how their "Personally Identifiable Information" (PII) is being used online.

PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Our Website Visitors

We do not collect information from persons who merely visit our site.
We do not have a blog or app and we do not set cookies.

What Information is Collected and When is it Collected

We do collect information from you when you place an order. We collect email addresses from those who request to be updated on products or information on our site or who email us at support@turningpointtechnology for any other reason.

How is Your Information Used

We may use your information to quickly process your transactions, to verify the specifics of your order and to followup to verify satisfaction with the order.

How do we protect your information?

Our website is scanned on a regular basis for security holes, malware and vulnerabilities in order to make your visit to our site as safe as possible. We follow the best practices published by our hosting provider, PayPal, Google, and other trusted sources.

Your personal information is contained behind secured networks and is only accessible by two persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply online to PayPal, our gateway payment system, is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through PayPal and are not stored or processed on our servers.

We do not use cookies.

Third-party disclosure

We do not sell or trade to outside parties your Personally Identifiable Information. The only instance in which we transfer any personal information is -- with your permission and to expedite delivery of an item from a selected and trusted supplier of third party merchandise. That information consists only of what is necessary to deliver the product and contact you about some aspect of that delivery.

Third-party links

We do include rare links to third-party products on our website, mainly through the State of Texas Assistive Technology Program (STAP) but we have no responsibility or liability for the content and activities of linked sites.

We also have links to assistive technology resources from federal and state sources. Some of these include device loan and financial aid programs. See the Resources link at the top right of most pages. Resources also leads to other links to open source learning material from trusted sources in the US and Europe.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites (see Contact Us at the top of most of our pages).

Google

We have not enabled Google AdSense on our site, but we have reviewed Google's advertising requirements, summed up by Google's Advertising Principles (see https://support.google.com/adwordspolicy/answer/1316548?hl=en).

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website, stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word "Privacy" and can easily be found on the pages specified above. You will be notified of any Privacy Policy changes on our Privacy Policy page. Can change your personal information by emailing or by calling us.

We do not Track, plant cookies, allow third-party behavioral tracking, or, except on our website, use advertising.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children"s privacy and safety online. We do not specifically market to children under the age of 13 years old nor do we let third-parties, including ad networks or plug-ins collect PII from children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 1 business day.
  • We will notify you via phone call within 1 business day.
  • We also agree to the Individual Redress Principle.

Individual Redress Principle

This principle requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.